Privacy Policy

At Orla Store, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data—whether you shop with us online or in person.

1. What We Collect

We may collect the following:

• Name, email address, phone number

• Shipping and billing addresses

• Payment details (processed securely via third-party providers)

• Order history and communication preferences

We only collect what’s necessary to fulfill your order, provide customer service, or improve your experience.

2. How We Use Your Information

• Process and deliver orders

• Provide updates or respond to inquiries

• Improve our products and website

• Send occasional updates if you opt in (you can unsubscribe anytime)

We do not sell or rent your data.

3. Security Measures

Orla Store follows Massachusetts data security laws under M.G.L. c. 93H and 201 CMR 17.00. Your data is stored securely, access is restricted to authorized staff, and our systems are monitored to protect against unauthorized access.

4. Your Rights

You have the right to:

• Access, correct, or delete your personal data

• Opt out of marketing at any time

• Contact us with privacy-related questions at hello@orla-store.com

5. Cookies & Analytics

We may use cookies and third-party analytics tools (like Google Analytics) to understand browsing behavior. You can manage cookie settings in your browser.